Information on the processing of personal data

1. Data processed when visiting the website

When you visit this website for information purposes only, server log files typically process your IP address, date and time of access, requested file/URL, referrer, browser type, operating system and access status. This processing is required to provide the website, maintain stability and security, analyse errors and prevent misuse.

2. Contact requests

If you use the contact form or contact us by email, phone or WhatsApp, we process the data you provide in order to handle your request. In the contact form this may include your name, company, email address, phone number, subject, relation to the retail store and the content of your message.

Basis: Legal basis: Art. 6(1)(b) GDPR (pre-contractual steps / contract), Art. 6(1)(f) GDPR (handling general enquiries) and – where requested – Art. 6(1)(a) GDPR (consent).

3. Newsletter

If you subscribe to the newsletter, we process your email address, the time of subscription and the consent granted in order to send you information about services, news or offers and to document the subscription.

Basis: Legal basis: Art. 6(1)(a) GDPR.

4. Cookies, consent and similar technologies

This website may use technically necessary cookies or local storage entries required for core functions, security, language settings, form protection or storing your consent choice. Where a consent banner is used, technologies requiring consent are only loaded after your selection.

Basis: Legal basis: Art. 6(1)(c) GDPR where documentation of consent is legally required and Art. 6(1)(f) GDPR for technically necessary functions; Art. 6(1)(a) GDPR for optional services.

5. Recipients and processors

Personal data is only disclosed to third parties where this is necessary for website hosting, email/newsletter delivery, IT security or handling your request. In particular, hosting, email, IT and maintenance providers may be engaged as processors.

6. Retention periods

Server log data is generally stored only for as long as required for secure operation and technical analysis. Data from contact requests is deleted once the request has been finally handled, unless statutory retention obligations apply. Newsletter data is stored until consent is withdrawn or you unsubscribe.

8. Your rights

Subject to the GDPR, you have the right of access, rectification, erasure, restriction of processing, data portability and objection to certain processing activities. You may also withdraw any consent you have given at any time with effect for the future.

9. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. In Italy, this is in particular the Garante per la protezione dei dati personali.

10. No automated decision-making

At present, this website does not use solely automated decision-making or profiling within the meaning of Art. 22 GDPR.

7. Legal bases at a glance

• Art. 6(1)(a) GDPR – consent
• Art. 6(1)(b) GDPR – contract / pre-contractual steps
• Art. 6(1)(c) GDPR – legal obligation
• Art. 6(1)(f) GDPR – legitimate interest in secure and reliable website operation